Status:
Online
Client:
PopMenu
Established:
2025
URL:
Location:
NC, USA
Project Scope:
Website Dev & Design, UX Strategy, OLO Integration, Catering Funnel

Alvaro Morales
- Residence:Honduras
- City:San Pedro Sula
- Gender:Male
- Age:29
- Spanish:Native
- Englsih:C2 Proficient
- German:B2
- French:A1
High Country Pie
Project Overview
Savory Pies in the Blue Ridge Mountains
High Country Pie brings a unique concept to Banner Elk: New Zealand-style savory pot pies in a quick-service setting. With a compact dine-in space, the business model relies heavily on digital efficiency—specifically takeout orders and catering. The owners needed a digital presence that conveyed a "modern-rustic / industrial-chic" mountain vibe without feeling dark or heavy, all while preparing for future expansions like a beer garden and merchandise line.
The mission was to build a mobile-first revenue engine from scratch. We needed to create a site that felt fast and dynamic to match the "adventure" lifestyle of the area, integrating seamless online ordering and robust catering funnels even before the client had their professional photography ready.
Challenges & Goals
The Challenges
Visual Constraints: The client had no professional photography available at launch but required a visually dynamic site. Additionally, they had a strict "no script fonts" rule and a centered-logo navigation requirement that challenged standard layouts.
Revenue Dependency: With limited seating, the website had to aggressively drive Online Ordering (OLO) and Catering leads to sustain the business model.
Brand Balance: The aesthetic needed to walk a fine line between "rugged mountain" and "clean industrial" without drifting into dark, heavy tones.
The Goals
Design Engineering: Implement Custom SCSS animations (fade-ins, grayscale-to-color hovers) to add movement and interest without relying on heavy video assets.
Typography Strategy: Utilize a modern stack (Oswald, Imbue, Hind) to achieve the requested industrial look while ensuring high readability on mobile devices.
Scalable Architecture: Build a modular system with placeholder grids that allow the client to swap in real photos, merch pages, and event banners seamlessly as the business grows.
Strategy & Approach
Phase 1: Industrial-Chic Aesthetics
We moved away from dark mountain tropes, opting for a Light Background (#f5f7f8) punctuated by assertive brand accents. We solved the photography gap by curating high-resolution top-down stock shots of table scenes, styled to match the brand's vibe, creating a professional look instantly while waiting for the real assets.
Phase 2: The Animation Layer
To give the site the requested "movement" without bloating load times, I wrote Custom SCSS mixins. These included subtle fade-in slides on load and an inner-frame border reveal on buttons. This lightweight code approach creates a premium, interactive feel that keeps the user engaged.
Phase 3: Conversion Engineering
We embedded Popmenu OLO into a custom "Order Online" route, applying scoped CSS to ensure the third-party widget matched the site's fonts and colors perfectly. Simultaneously, we built a smart Catering inquiry form with conditional logic to qualify leads (date, headcount) before they reached the kitchen.
Solutions Delivered
| Area | Highlight |
|---|---|
| Visual Design | Crafted a custom SCSS theme with a centered logo navigation and "Industrial-Chic" typography (Oswald/Hind) to match the brand vision. |
| Commerce Integration | Seamlessly embedded Popmenu OLO with custom styling overrides to ensure a consistent brand experience during checkout. |
| Catering Funnel | Developed a robust inquiry form with conditional logic to capture and qualify 18-22 leads per month efficiently. |
| Interactive UX | Implemented lightweight SCSS animations (grayscale-to-color hover, slide-ins) to add dynamism without impacting performance. |
| Asset Strategy | Deployed a "Placeholder Grid" system populated with curated stock imagery, allowing for an immediate launch with a plan for future swaps. |
Results & Impact

Nancy
“You captured the rustic mountain vibe while keeping the backend sophisticated. The location map integration helps tourists find us easily.”
+430
Weekly Orders
The mobile-first design and seamless OLO integration immediately drove high-volume takeout sales from zero at launch.
20+
Monthly Catering Leads
The dedicated catering page transformed ad-hoc phone inquiries into a streamlined digital pipeline, averaging 18-22 qualified leads monthly.
1,050+
VIP Sign-ups
Strategic placement of email capture forms rapidly built a robust marketing list for future beer garden and merch announcements.
Screens & Layouts







Kevin
“I finally feel like our website works as hard as our kitchen.”
